Differentiation through customer service. A new way of thinking.
The term “Customer Service” is as ubiquitous in marketing speak as “jobs and the economy” is in political speak. Like the latter, the former can have many meanings. It can be a team within a company. A job title. Part or all of someone’s job description. The act of [...]
Megan’s on a podcast!
Megan was a guest on the OWN IT podcast with Christy Hiler. She talked about being in the tiny percentage of female-owned agencies and offered some great advice for other underrepresented people in the world of agency ownership. Take a listen
22 ideas for promoting your new website
Don’t just “go live” and hope people will find that brilliant new website you’re building. Stir up some attention. Here’s some inspiration… Light a fire internally Make a launch video with a sneak peek at certain pages and new features Set up a go-live countdown [...]
The d.trio Summer Challenges
Now that the winter challenges of shoveling, snow driving, and maneuvering in parkas are behind us, we thought we’d create some new challenges to keep us on our toes. Each week during the summer, the d.trio staff will take on a new challenge. Along the way, we hope to try [...]